1. Introduction

Welcome to Gestion, a CRM and Project Management system designed to help businesses manage their clients, projects, and tasks more efficiently. By accessing or using the Gestion platform, available at gestionpro.co.za, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you should not use our services.

2. Definitions

• “Gestion” refers to the CRM and Project Management system provided by us, including all associated software, services, and websites.
• “User” or “You” refers to any person or entity using the Gestion platform.
• “We”, “Us”, or “Our” refers to the owners and operators of Gestion.
• “Service” refers to the functionalities provided by the Gestion platform, including CRM, project management, task tracking, and related features.

3. Use of the Service

3.1 Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to use Gestion. By using our services, you represent and warrant that you meet these eligibility requirements.

3.2 Account Registration

To use Gestion, you must create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Acceptable Use

You agree to use Gestion only for lawful purposes and in accordance with these Terms and Conditions. You shall not:

• Use the platform in a way that violates any applicable laws or regulations.
• Infringe on the rights of others, including intellectual property rights.
• Transmit any harmful or malicious code, including viruses or malware.
• Attempt to gain unauthorized access to our systems or other users’ accounts.
• Use the platform to distribute unsolicited communications, such as spam.

4. Subscription and Fees

4.1 Subscription Plans

Gestion offers various subscription plans with different features and pricing. By selecting a subscription plan, you agree to pay the associated fees as described on our website.

4.2 Payment Terms

Subscription fees are billed in advance on a recurring basis, depending on the billing cycle selected at the time of purchase (monthly or annually). Payments are processed through our secure payment gateway. By providing your payment information, you authorize us to charge your account for the agreed-upon fees.

4.3 Cancellations and Refunds

You may cancel your subscription at any time. However, we do not offer refunds for any unused portion of your subscription, except as required by law or as otherwise stated in these Terms and Conditions.

5. Intellectual Property

5.1 Ownership

All content, software, and other materials available on Gestion, including but not limited to text, graphics, logos, icons, and images, are the property of Gestion or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any of these materials without our express written permission.

5.2 User-Generated Content

By submitting content to Gestion, including project data, client information, and communications, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute this content solely for the purpose of providing the Service.

6. Data Protection and Privacy

6.1 Compliance with GDPR and POPIA

Gestion is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA). For more information on how we handle your data, please review our GDPR and POPIA Compliance page.

6.2 Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Termination

7.1 Termination by You

You may terminate your account at any time by contacting us at info@gestionpro.co.za. Upon termination, you will lose access to your account and any data associated with it.

7.2 Termination by Us

We reserve the right to suspend or terminate your account at our discretion, with or without notice, if you violate these Terms and Conditions or if your use of the Service poses a security risk to us or other users.

8. Limitation of Liability

8.1 No Warranties

Gestion is provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the availability, reliability, or suitability of the Service for your needs. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 Limitation of Damages

To the fullest extent permitted by law, Gestion and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service, including but not limited to loss of profits, data, or goodwill.

8.3 Maximum Liability

Our total liability to you for any claims arising out of or related to your use of the Service shall not exceed the amount paid by you for the Service in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Gestion, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms and Conditions, or your infringement of any rights of another party.

10. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the bottom of this page. Your continued use of Gestion after any such changes constitutes your acceptance of the revised Terms and Conditions.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Gestion
Email: info@gestionpro.co.za
Website: gestionpro.co.za

Last Updated: 10.08.2024